By: admin | Posted on: March 16, 2020

Please read the below advice

How to avoid catching and spreading coronavirus (social distancing)

Everyone should do what they can to stop coronavirus spreading.

It is particularly important for people who:

  • are 70 or over
  • have a long-term condition
  • are pregnant
  • have a weakened immune system


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • avoid close contact with people who have symptoms of coronavirus
  • only travel on public transport if you need to
  • work from home, if you can
  • avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • avoid events with large groups of people
  • use phone, online services, or apps to contact your GP surgery or other NHS services


  • do not touch your eyes, nose or mouth if your hands are not clean
  • do not have visitors to your home, including friends and family

The NHS will contact you from Monday 23 March 2020 if you are at particularly high risk of getting seriously ill with coronavirus. You’ll be given specific advice about what to do.

Do not contact your GP or healthcare team at this stage – wait to be contacted.

Who is at risk?

How coronavirus is spread

Because it’s a new illness, we do not know exactly how coronavirus spreads from person to person.

Similar viruses are spread in cough droplets.

It’s very unlikely it can be spread through things like packages or food.

Travel advice

There are some countries and areas where there’s a higher chance of coming into contact with someone with coronavirus.

If you’re planning to travel abroad and are concerned about coronavirus, see advice for travellers on GOV.UK.

Treatment for coronavirus

There is currently no specific treatment for coronavirus.

Antibiotics do not help, as they do not work against viruses.

Treatment aims to relieve the symptoms while your body fights the illness.

You’ll need to stay in isolation, away from other people, until you have recovered.

More information



1). The company will continue to carry out inspections but will have a heightened awareness of the risk of coronavirus and its spread. Our company will adhere to government advice and directions. 

2). At the time of making an appointment the company will also attempt to ensure that neither the surveyor carrying out the inspection nor any employee of Complete Preservation, have tested positive for Covid 19 and are not displaying any symptoms (fever/ dry cough etc). Similar assurances will be required from the person(s) who will be present at the time of the property inspection. If these cannot be given then we will politely refuse to inspect. 

3). Any change to the risk at any time up to the time of the inspection will be notified to the other party and the appointment re-arranged or postponed. 

4). An exception will be that Complete Preservation will not inspect any property where an occupant is over the age of 70, pregnant, or people with weakened immune systems and people with conditions such as diabetes, heart and lung disease which are also more vulnerable to serious illness.

We appreciate that this is likely to be confidential information, but this is a very significant matter and we are committed to do everything to help reduce the risk of transmission of this virus. Arrangements to inspect will be made, as a priority, as soon as it becomes clear it is safe to do so. 

5). Complete Preservation will have available disinfectant hand gel or equivalent and / or latex gloves. They will apply disinfectant gel prior to and after each inspection.

6). For the foreseeable future, cups and utensils will be individualised to each colleague who will be responsible for thorough cleaning. All colleagues will be expected to thoroughly wash their own hands and dry them with a paper towel. 

7.) If any colleague has had symptoms they shall self isolate for the minimum time period (presently 14 days set out by the government), plus an additional 14 working days. 

8.) Colleagues returning from outside the UK will be required to self isolate for 14 days. 

9.) As an overriding factor, we will observe and adhere to all the requirements of the UK government and their chief medical advisor. 

10). This policy will take effect immediately. It may also be subject to change without formal notice.