Welcome to our website.

Complete Preservation are proven qualified specialists in all remedial repairs to buildings, and are based in Trowbridge Wiltshire that cover the South West.

Complete Preservation is a well established preservation company, who pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work, and our aim is meet and exceed the expectations of every customer.

We are 1 of only 350 qualified Property Care Association members in the UK, our registration number is 5678.

The company is a family business and the owner Ross Charters CSSW CSRT is the surveyor who is in charge of the day to day running of the company. He started his trade in the preservation industry over 12 years ago and is now a proven leading specialist in his field. 

Below is our surveyor Ross Charters presenting to 200 Royal Institute of Chartered Surveyors (RICS), as an expert in his field of damp diagnosis to BRE Digest 245 he was asked to speak at this event by RICS.

Ross Charters is fully qualified and has gained the national qualifications which are CSRT, certificated surveyor in remedial treatments and the CSSW certificated surveyor in structural waterproofing. Only 300 people in the UK can say they have the CSSW qualification and only 150 have both the CSSW and CSRT.

He has also studied and passed the Thor Helical Remedial Design engineering Course in masonry defects and diagnosis, helical repair systems and remedial wall tie systems which allows to correctly specify the repair needed and also carry out the repair.

We have our own laboratory so we can offer a complete diagnosis, were 1 of 5 companies to offer this service in the UK. We can carry out gravimetric testing - oven-drying to BRE Digest 245 for understanding the exact capillary moisture content and the hygroscopic moisture content, we also offer salt testing and analysis to establish the contamination of plaster, BRE Digest 245 is the only quantitative way to test for rising damp. Bre Digest 245 can also be used by us to evaluate if a wall that is to be lime plastered will need to have a poultice before the lime is applied, this will reduce the risk of future contamination.

Our surveyor is also a qualified level 1 Thermographer, we carry out thermal imaging surveys of buildings using the Flir E60bx to look for problems that are not visible, like building defects or damp penetration-leak detection. We have had great feedback from this as the customer can actually see the problem so they know that what we recommend is necessary and will fix the problem.

As we specialise in pre-purchase mortgage surveys and reports, all of our surveys will include a surveyor competence certificate that will need to be forward on when a survey is carried out for mortgage purposes, we will also include the PCA promise.

We believe any preservation company are only as good as their technicians, we have the only fully qualified technicians in our area trained and examined by the Property Care Association who also have NVQ'S in damp proofing and timber preservation, plastering and structural waterproofing. One of our technicians has just won the Technician of 2014 at the Property Care Association annual awards. Chief Executive of the PCA, Steve Hodgson, said: "Simon's consistent drive to achieve has shown through his studies and reflects the level of expertise we encourage throughout the industry"

If you need a professional survey for diagnosis-defects, damp proofing, rising damp, timber infestation, dry rot, basement waterproofing, structural repair, or lime preservation make Complete Preservation your first call.

We are full members of the Property Care Association, which is the only trade body for damp proofing, wood preservation, structural waterproofing, flood restoration and structural maintenance  www.property-care.org 

Noted for its training and technical expertise the Property Care Association incorporates the British Wood  Preserving and Damp Proofing Association, which has been in formation for over 75 years.

Full members of TrustMark www.trustmark.org.uk -TrustMark is the scheme supported by the Government, consumer groups and building industry to help members of the public find reputable firms to do repair, maintenance and improvement work inside and outside a home. In order to support this important government initiative the PCA become one of the founder scheme operators.

Complete Preservation are the choice of preservation specialist for Selwood Housing in Trowbridge Wiltshire. Complete Preservation look after everything from a damp survey, damp proofing and specialist re-plastering, timber survey, condensation survey, structural repair survey and carry out all the works for nearly 6,000 houses.

We work for many local estate agents, home owners, housing associations, local builders right through to working with the main architects of Wembley stadium which is a testament to the quality of our services.

Make sure you have a look on our Twitter feed to see where we are working, what we are doing and also lots of pictures of problems and solutions https://twitter.com/completepres

Make sure you also read our latest blog articles for advice, diagrams and how to pick a specialist, this is located on the left hand side of this page.